Terms of service

Loomerra Last updated: [Insert Date]

Welcome to Loomerra. These Terms of Service ("Terms") govern your use of our website at loomerra.store (the "Site") and any purchase you make through it. By accessing the Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About Us

Loomerra is an online fashion and apparel retailer based in Australia. For any questions regarding these Terms, our products, or your order, you can contact us at:

Email: contactloomerra@gmail.com

2. Eligibility

By using this Site, you confirm that you are at least 18 years of age, or are accessing the Site under the supervision of a parent or guardian.

3. Products and Pricing

  • All products displayed on the Site are subject to availability.
  • We make every effort to display product colours, materials, and descriptions accurately; however, slight variations may occur due to photography, screen settings, or manufacturing.
  • All prices are listed in Australian Dollars (AUD) unless otherwise stated, and are inclusive of GST where applicable.
  • We reserve the right to change prices, product descriptions, and availability at any time without prior notice.

4. Orders and Payment

  • By placing an order, you are making an offer to purchase the item(s) in your cart, which we may accept or decline at our discretion.
  • We accept the payment methods listed at checkout. Payment is processed securely through our third-party payment providers.
  • We reserve the right to cancel or refuse any order at any time, including in cases of suspected fraud, pricing errors, or stock unavailability. If your order is cancelled after payment, you will receive a full refund.

5. Shipping and Delivery

  • Orders are processed and shipped within the timeframe stated on our Shipping page. Delivery timeframes are estimates only and are not guaranteed.
  • Loomerra is not responsible for delays caused by shipping carriers, customs, or circumstances outside our reasonable control.
  • Risk of loss or damage to products passes to you upon delivery to the shipping address provided at checkout.

6. Returns, Exchanges, and Refunds

  • We want you to love what you order. If you're not satisfied with your purchase, please refer to our Returns Policy for eligibility, timeframes, and instructions.
  • Nothing in these Terms affects your rights under the Australian Consumer Law, including your right to a refund, repair, or replacement for goods that are faulty, not fit for purpose, or significantly different from their description.

7. Intellectual Property

All content on this Site — including but not limited to text, graphics, logos, images, product designs, and the Loomerra name and branding — is the property of Loomerra and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site for commercial purposes without our prior written consent.

8. User Conduct

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms
  • Attempt to gain unauthorised access to the Site, our systems, or other users' accounts
  • Post or transmit any harmful, offensive, or fraudulent content
  • Interfere with the proper functioning of the Site

9. Accounts

If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. Please notify us immediately at contactloomerra@gmail.com if you suspect unauthorised use of your account.

10. Third-Party Links and Services

The Site may contain links to third-party websites or services (including payment processors and social media platforms). We are not responsible for the content, policies, or practices of any third-party sites.

11. Limitation of Liability

To the maximum extent permitted by law, Loomerra will not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it. This does not limit any rights or guarantees you have under the Australian Consumer Law that cannot be excluded.

12. Changes to These Terms

We may update these Terms from time to time. Changes will take effect immediately upon posting to this page. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of [Insert State/Territory], Australia. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts of that jurisdiction.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Loomerra Email: contactloomerra@gmail.com